Last Updated: [8/18/2026]

At ÒKÌKÍ AJÉ LONDON, your privacy matters to us. We are committed to handling your personal information responsibly, transparently, and securely.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, place an order, contact us, or otherwise interact with ÒKÌKÍ AJÉ LONDON.

By using our website, you acknowledge the practices described in this Privacy Policy.

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Information We Collect

Depending on how you interact with our website and services, we may collect information such as:

Information provided when you subscribe to our mailing list or voluntarily participate in our promotions or campaigns.

Full name

Email address

Telephone or mobile number

Billing address

Shipping or delivery address

Order and purchase information

Customer service communications

Measurements or other information you provide when ordering a made-to-measure or bespoke piece

Payment and transaction information

Website usage, device, browser, and technical information

Payment Information

When you make a purchase, your payment may be processed by an authorised third-party payment provider.

Where applicable, your payment card details are entered directly into the secure payment environment provided by the payment processor. ÒKÌKÍ AJÉ LONDON does not store your full payment card number or CVV on its own servers.

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How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders
• Arrange delivery and provide tracking information
• Process payments, refunds, returns, and exchanges
• Provide customer service and respond to enquiries
• Communicate with you regarding your orders
• Create and fulfil made-to-measure or bespoke orders
• Maintain and improve our website and services
• Protect the security and integrity of our website
• Detect and prevent fraud, misuse, or unauthorised activity
• Comply with applicable legal and regulatory obligations
• Send marketing communications where you have provided the appropriate consent or where otherwise permitted by applicable law

We do not sell your personal information.

We do not share your personal information with third parties for their own independent marketing purposes unless we have a lawful basis to do so and, where required, your consent.

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Payment Security

Payments made through our website are processed using secure payment systems provided by authorised payment providers.

Payment providers may use encryption, tokenisation, fraud detection, and other security measures to protect transaction information.

ÒKÌKÍ AJÉ LONDON does not retain full payment card details on its own systems.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. We take appropriate measures to reduce the risk of unauthorised access, loss, misuse, or disclosure of personal information. All payments made on our website are processed through secure and encrypted payment gateways to ensure the safety of your financial information.

For your protection, sensitive payment details are handled directly by trusted payment providers and are not stored on our servers.

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LAWFUL BASIS FOR PROCESSING

Where UK data protection law applies, we process personal information on one or more lawful bases, depending on the circumstances.

These may include:

Contractual necessity — where processing is necessary to fulfil an order or provide a service you have requested.

Legal obligation — where we are required to process information to comply with applicable laws or regulations.

Legitimate interests — where processing is necessary for legitimate business purposes, such as maintaining website security, improving our services, preventing fraud, or managing customer relationships, provided those interests do not override your rights.

Consent — where you have voluntarily given permission for a specific use of your information, such as certain marketing communications or non-essential cookies.

Where we rely on consent, you may withdraw that consent at any time.

SHARING YOUR INFORMATION

We may share relevant personal information with trusted third parties where necessary to operate our business and provide our services.

These may include:

• Payment service providers
• Courier and delivery companies
• Website hosting and technology providers
• Customer service and communication platforms
• Professional advisers where necessary
• Government authorities, regulators, or law enforcement where legally required

Third-party service providers are only given information reasonably necessary for them to perform their services.

We do not permit third parties to use your personal information for purposes unrelated to the services they provide to ÒKÌKÍ AJÉ LONDON unless otherwise permitted by law.

COOKIES & WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies to:

• Keep the website functioning correctly
• Remember preferences
• Understand how visitors use our website
• Improve website performance
• Measure marketing and website activity
• Provide relevant functionality

Where required by law, we will request your consent before placing non-essential cookies on your device.

You may be able to manage or disable cookies through your browser or our cookie-management tools. Please note that disabling certain cookies may affect website functionality.

For further information, please refer to our Cookie Policy.

MARKETING COMMUNICATIONS

If you subscribe to receive communications from ÒKÌKÍ AJÉ LONDON, we may send you information about:

• New collections
• Product launches
• Brand news
• Events
• Exclusive offers
• Campaigns and other relevant updates

You can unsubscribe from marketing emails at any time by using the unsubscribe link provided in the communication or by contacting us directly.

Unsubscribing from marketing communications will not prevent us from sending essential transactional or service communications relating to an order you have placed.

HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining appropriate business records, resolving disputes, preventing fraud, and meeting legal, accounting, and regulatory requirements.

Retention periods may vary depending on the type of information and the purpose for which it is held.

When personal information is no longer required, we will take reasonable steps to delete, anonymise, or otherwise dispose of it securely.

INTERNATIONAL DATA TRANSFERS

As an international brand, some of our service providers may operate outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection law and that appropriate safeguards are in place where required.

YOUR PRIVACY RIGHTS

Depending on your circumstances and applicable data protection law, you may have rights including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information in certain circumstances
• The right to restrict processing in certain circumstances
• The right to object to certain types of processing, including direct marketing
• The right to data portability where applicable
• The right to withdraw consent where processing is based on consent

These rights are subject to applicable legal conditions and exemptions.

If you wish to exercise a privacy right, don’t hesitate to get in touch with us using the details below.

DATA SECURITY

We take reasonable technical and organisational measures designed to protect your personal information against:

• Unauthorised access
• Accidental loss
• Misuse
• Alteration
• Unauthorised disclosure
• Destruction

Access to personal information is limited to individuals and service providers who reasonably need it for legitimate business purposes.

CHILDREN’S PRIVACY

Our website and services are not intentionally directed towards children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of any external website you visit.

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CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

When we make significant changes, we may update the “Last Updated” date at the beginning of this policy and provide additional notice where required.

We encourage you to review this page periodically.

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CONTACT US

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact:

ÒKÌKÍ AJÉ LONDON
Email: contact@okikiaje.com

We will review and respond to legitimate privacy requests within the timeframe required by applicable data protection law.

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YOUR PRIVACY MATTERS

At ÒKÌKÍ AJÉ LONDON, luxury is not only about what you wear. It is also about the trust you place in us.

We are committed to treating your personal information with the same care, respect, and intention that goes into every piece we create.

ÒKÌKÍ AJÉ LONDON
Afrocentric Luxury. Elegance with Presence. Royal by Design